About Us

WHAT MAKES US DIFFERENT?

  • All work done in-house
  • Free estimates done on the same day
  • Customers get the exact price before confirming the start of the data recovery work
  • Fair prices based on the damage of the storage media
  • State of the art data recovery tools
  • Large amount of complex global knowledge
  • Birthplace of the WD HA Pro and other Data Recovery Tools & Solutions
  • Years of experience since 1999
  • Thousands of cases solved with different levels of complexity
  • Data recovery from severely damaged HDDs and RAID fields
  • We regularly recover drives declared unrecoverable by other companies
  • Data recovery from HDDs, SSDs, RAIDs, NASs, Servers, Tapes, Flash media, USBs, etc.
  • 24/7 support to ensure that the lost data is recovered as soon as possible
  • Complete data security with a commitment to our customer's privacy
  • We accept the challenge, no matter how difficult it is

BEGINNING

Kotar family started a service & shop for office machines and computers back in the 1960s. However, at the break of the millennium, our IT business started to come across more and more customers with broken computers, who were more interested in getting back their valuable data than having their hardware repaired. That is when we started offering Data Recovery services. Since then, we have solved thousands of cases with different levels of complexity (all the way from mission critical servers, NASs, RAIDs, HDDs, SSDs, to USB flash drives and tapes). We've been restoring data for individual customers, companies, governments and embassies.

In 2005, we started our own Data Recovery Research Department. We developed innovative and unique Data Recovery approaches, and revolutionary Data Recovery tools such as the WD-HA Pro (a WD head calibration tool). We possess a large amount of complex knowledge and years of invaluable experience. We have attended the best Data Recovery seminars, tested the best Data Recovery software & tools around the world, and made a fusion of global Data Recovery knowledge. We offer this unique knowledge and experience to our customers.

Robert Kotar is the owner of KOTAR Data Recovery. In 2012, he expanded his European business where he started his Data Recovery Services in 1999, to Silicon Valley, CA where he can exchange ideas and work on projects with highly specialized professionals, and state of the art technology.


TODAY

Kotar Data Recovery is a professional, hardware-level Data Recovery Lab located in San Jose, CA, the heart of Silicon Valley. Being the birthplace of the WD-HA Pro, Kotar Data Recovery has a significant role in the data recovery industry.

Through our work, we constantly develop new ideas that are manifested in unique data recovery techniques and tools which allow us to continually improve and break records in the world of data recovery. Kotar Data Recovery partners in local, national and international markets, with hundreds of IT consultants, technology service companies, and service resellers.

With highly rated customer service, state of the art data recovery tools, innovative approaches to data recovery, high success rate and competitive prices, Kotar Data Recovery serves the most demanding home and business clients.


VISION


In the information age, virtually everything we do is done through electronic devices like PCs, laptops, mobile phones, tablets, etc. and not a day goes by that the world of IT doesn't grow more complex. We create more information every day. Everywhere we go, we cast a digital shadow. Yes, the modern world runs on data.

The amount of data in our world has been exploding. Data has swept into every industry and business function and is now a crucial factor in production, standing alongside labor and capital.

As data is recognized as an extremely valuable asset that is becoming increasingly essential to our personal and professional lives, our mission at Kotar Data Recovery is to constantly develop new technologies and search for revolutionary solutions to provide the best chances to recover valuable data.

PRIVACY POLICY


This Privacy Policy governs the manner in which Kotar Data Recovery collects, uses, maintains and discloses information collected from users of the www.kotar.us website. This privacy policy applies to the website and all products and services offered by Kotar Data Recovery.

We may collect personal identification information from users in a variety of ways, including, but not limited to, when users visit our website, place an order, subscribe to our newsletter, fill out a form, and in connection with other activities, services, features or resources we make available on our website. Users may be asked for their, as appropriate, name, email address, mailing address, and phone number. Users may, however, visit our website anonymously. We will collect personal identification information from users only if they voluntarily submit such information to us. Users can always refuse to supply personally identification information, except that it may prevent them from engaging in certain website related activities.

We may collect non-personal identification information about users whenever they interact with our website. Non-personal identification information may include the browser name, the type of computer and technical information about users' means of connection to our site, such as the operating system and the Internet service providers utilized and other similar information.

We may use the information users provide about themselves when placing an order only to provide service to that order. We do not share this information with outside parties except to the extent necessary to provide the service.

We may use the email address and phone numbers to send user information and updates pertaining to their order. It may also be used to respond to their inquiries, questions, and/or other requests.

We do not sell, trade, or rent users' personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates and advertisers. We may use third-party service providers to help us operate our business and the website or administer activities on our behalf, such as sending out newsletters or surveys. We may share your information with these third parties for those limited purposes.

Kotar Data Recovery agrees to keep the users' data secure, private and confidential at all times. All users' data stored on broken hard drives, SSDs, NASs, RAID arrays, memory cards, USB flash drives, or smart phones will remain private and confidential. Any backup copy of the data we recover for users will be erased after the user confirms that the recovered data is satisfactory. Broken devices will be returned to users or destroyed at users' request. If we don't receive a response from the user within 6 months, the broken device, along with any copy of the data, will be destroyed using the method DoD 5220.22-M which performs 3-pass linear overwriting. This wiping method is defined by U.S. Department of Defense as part of the National Industrial Security Program.

When users want us to read and agree to terms of their own confidential agreement or nondisclosure agreement, we are willing to do so.